Terms of service
Overview
This website is operated by VYRO. Throughout the site, the terms “we”, “us” and “our” refer to VYRO.
By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any policies referenced herein.
If you do not agree to all the terms and conditions, you may not access the website or use our services.
Online Store Terms
By using this site, you confirm that:
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you are at least the age of majority in your country of residence; or
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you have given consent for any minor dependents to use this site.
You may not use our products for any unlawful or unauthorised purpose.
Products & Availability
Certain products may be released through limited production runs, including the VYRO Origin Series.
Delivery timelines, product availability, and fulfilment methods are clearly displayed on product pages prior to purchase.
We reserve the right to limit quantities or discontinue products at any time.
Pricing & Payment
All prices are displayed in GBP unless otherwise stated.
We reserve the right to modify pricing at any time without prior notice.
Payment must be received in full before orders enter production or dispatch.
Order Acceptance
We reserve the right to refuse or cancel any order where necessary, including situations involving suspected fraud, pricing errors, or product availability issues.
If an order is cancelled after payment, a full refund will be issued.
Shipping & Delivery
Shipping timelines vary depending on product availability and are outlined in our Shipping Policy.
Delivery estimates are provided in good faith but are not guaranteed dates due to factors outside our control, including manufacturing and international logistics.
Returns & Refunds
Returns and cancellations are governed by our Returns & Refund Policy, which forms part of these Terms.
Warranty
Warranty Coverage
VYRO products are covered by a limited manufacturer’s warranty from the date of delivery:
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Compression Boots — 12 months
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Ice Baths — 12 months
The warranty covers manufacturing defects and component failures under normal intended use.
What the Warranty Covers
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Mechanical or electrical faults
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Manufacturing defects
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Failure under normal consumer use
What the Warranty Does Not Cover
The warranty does not cover:
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accidental damage
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misuse or improper setup
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unauthorised modification
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cosmetic wear from normal use
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damage caused by improper storage or maintenance
Warranty Claims
To submit a warranty claim, customers must contact:
and provide:
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order number
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description of the issue
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photos or video where possible
We may offer repair, replacement, or alternative resolution at our discretion in accordance with consumer law.
Intellectual Property
All content on this website, including branding, logos, images, and text, is the property of VYRO and may not be reproduced without written permission.
Limitation of Liability
To the fullest extent permitted by law, VYRO shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Nothing in these Terms limits statutory consumer rights.
Accuracy of Information
We aim to ensure all information on our website is accurate, but we do not guarantee that all content is free from errors or omissions.
We reserve the right to correct inaccuracies at any time.
Third-Party Services
Certain services may be provided through third-party providers. We are not responsible for third-party content, policies, or practices.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to this page.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Contact Information
Questions about the Terms of Service should be sent to: